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PRIVACY NOTICE / COOKIE POLICY

PRIVACY NOTICE

Privacy practices of MINTRA GROUP with respect to personal information:

This Privacy Notice sets out how Mintra AS, a Norwegian company with registration number 943 098 557, Mintra Ltd, a company registered in UK with registration number 362194 including affiliate in Dubai, Mintra Asia Pacific Pte Ltd, a company registered in Singapore with registration number 201427343E, and Atlas Knowledge Ltd., a company registered in UK with registration number 01231037 (“MINTRA GROUP”, “we”, “us”, “our“) may use, process and store your personal information.

If you visit www.mintragroup.com, www.trainingportal.no, www.trainingportal.co.uk, www.mintratrainingportal.com, www.onsoft.no, www.leasonlearned.no, www.atlasknowledge.com, www.mist-online.com and www.imist-online.com (hereafter referred to as “our websites”) and/or communicate with us by receiving newsletters or order goods and services, MINTRA GROUP will collect and store your personal information. As MINTRA GROUP is committed to protecting and respecting your privacy, this Privacy Notice sets out what personal data we collect and store, why this is done, and your rights regarding your personal data that we hold.

The data controller for the personal data that we use is MINTRA GROUP (as defined above). MINTRA GROUP’s contact information:

Address: Storgata 1, 0012 Oslo, Norway
Email: gdpr@mintragroup.com
Phone: +47 24 15 55 00

If you have any questions regarding our processing of your personal data, please contact gdpr@mintragroup.com.

Why we collect your personal data, and what information we collect

We collect, store and use your personal data for different reasons, depending on who you are and how the personal data is collected. We collect information for some or all of the following reasons:

  1. In order to provide information about our products and services, including sending newsletters, we use email addresses. Use of your email address is based on your consent.
  2. In order to deliver courses you have purchased, we collect personal data needed for delivery of the courses and support to you. More details on this is found in the End User License Agreement on Trainingportal.
  3. In order to answer any inquiries, we collect your name, phone number, email address and any other personal information included in your inquiry. Our processing of personal data is based on a balancing of interests, and we have concluded that collection and use of this personal data is necessary to answer your questions.
  4. For recruiting purposes, we may collect and store your CV, application, certificates and references. Use of this personal information is either based on the necessity for the performance of a contract or to take steps to enter into a contract, your consent, or where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except when such interests are overridden by the interests of the data subject.
  5. To obtain information regarding your use of our websites, we use cookies. For more information about our use of cookies, please read our cookie policy below. Our processing of personal data in this regard is based on your consent. Your privacy is protected as we solely use the collected information to prepare statistics. Thus, the collected information cannot be used to identify you as an individual. Furthermore, the information collected is deleted daily.
  6. In order to comply with governmental requests or to establish, exercise or defend legal claims, we may use various personal data. Personal data may also be used in the course of due diligence procedures and in procedures relating to mergers and acquisitions.

Sharing of personal data with third parties

MINTRA GROUP does not share your personal data with third parties unless you have consented to allow us to do so, or for legal reasons.

MINTRA GROUP uses third party data processors to collect, store or in other ways process personal data on our behalf. For example, we use third party processors to provide IT services, hosting services, and/or communication services etc. We have entered into data processing agreements with all data processors we work with in order to ensure information security.

Storing of personal data

If you do not request us to stop using your personal data, we retain your personal data for as long as necessary. However, MINTRA GROUP will store your personal data for as long as required by law. Your personal data is deleted according to our internal guideline.

Accordingly, personal data that we have collected based on your consent is deleted if you withdraw your consent. Personal data used to perform an agreement with you, is deleted as soon as all obligations of the agreement is carried out.

Your rights

In connection with our collection, storage and use of your personal data, you have the right to request access, rectification or erasure of your personal data. Further, you have the right to restrict our processing, to object to our processing and to port your data elsewhere (data portability). For further information on your rights, please see: http://www.datatilsynet.no/en/.

To exercise your rights, please contact us at gdpr@mintragroup.com. We will respond to your inquiry as soon as possible, and at the latest within 30 days.

If you wish to exercise your rights, we will require that you confirm your identity by providing additional information. We do this to ensure that third parties are not given access to your personal data.

You may at any time withdraw your consent for our processing of your personal data. The easiest way to do so is to contact us at gdpr@mintragroup.com.

Complaints

If you believe that our collection, storage and use of personal data does not comply with our privacy notice or does not comply with privacy law, you may complain to the supervisory authority.

Information on how to contact the supervisory authority is available at: http://www.datatilsynet.no/en/.

Changes to our Privacy Notice

MINTRA GROUP may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.

COOKIE POLICY

Mintra AS, a Norwegian company with registration number 943 098 557 (hereafter referred to as MINTRA GROUP) are responsible for the use of personal data in connection with the operation and maintenance of www.mintragroup.com, www.trainingportal.no, www.trainingportal.co.uk, www.mintratrainingportal.com (hereafter referred to as “our websites”).

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our Trainingportal system uses the following cookies:

  1. Strictly necessary cookies (Always Active)

    Cookies used to store session identification and traffic management. These cookies are needed to use Trainingportal, they are not used for any other purpose.

    CookieDomainDescriptionDuration
    JSESSIONIDmintratrainingportal.com, traininghub.internationalsos.comGeneral purpose platform session cookies that are used to maintain users' state across page requests.session
    AWSALBCORSmintratrainingportal.com, traininghub.internationalsos.comThis cookie is used for load balancing services provided by Amazon in order to optimize the user experience. Amazon has updated the ALB and CLB so that customers can continue to use the CORS request with stickyness.7 days
    AWSALBmintratraininportal.com, traininghub.internationalsos.comAWSALB is a cookie generated by the Application load balancer in the Amazon Web Services.7 days
    clientLanguagemintratrainingportal.com, traininghub.internationalsos.comThis cookie is used to store a user's preferred language whilst on Mintra sites.68 years 18 days 3 hours 14 minutes
    industrymintratrainingportal.com, traininghub.internationalsos.comTo help identify what content is right for you, we save your chosen preferred industry, for example, oil, gas etc.7 days
  2. Performance cookies

    In order to develop and improve our websites, we use the web-analytics service Google Analytics.

    The service uses two different cookies. Cookies are small text files that are stores on your computer, mobile phone, tablet or similar. The cookies contain data collected in order to develop statistics regarding the use of our websites.

    The information is sent directly from your browser to Google and their servers.

    For further information about Google Analytics please see: https://policies.google.com/technologies/types

    CookieDomainDescriptionDuration
    _gamintratrainingportal.comUsed to distinguish users.2 years
    _gidmintratrainingportal.comUsed to distinguish users.24 hours